At HELLO DREAMS LLC, we are committed to providing you with fast and reliable shipping services. We currently primarily ship through the following shipping companies: United States Postal Service (USPS), FedEx, and UPS.

1. Processing Time
   Once you place your order and complete payment, we will process and ship your order within 1-3 business days.

Processing time excludes weekends and holidays.

2. Shipping Options
   We offer a variety of shipping options for you to choose from:
   Standard Shipping (typically takes 3-7 business days)
   Express Shipping (typically takes 1-3 business days)
   Next-Day Delivery (for certain areas, additional fees apply)
   You can choose the shipping method that best suits your needs during checkout.
3. Shipping Costs
   Shipping costs vary depending on your order total, the shipping method you choose, and the destination address.
4. Order Tracking
   After your order is shipped, you will receive an email containing an order tracking number and link. You can use this information to track your package status in real time on the shipping company’s website.
5. International Shipping
   Currently, we only offer shipping services within the United States. Please stay tuned for future announcements, as we may launch international shipping services.
6. Damaged or Lost Packages

If your package is damaged or lost during transit, please contact us immediately. We will work with the shipping company to resolve the issue and provide you with support.

Thank you for choosing HELLO DREAMS LLC, where we provide you with a comfortable lingerie and bathrobe experience!