Privacy Policy

Effective Date: July 13, 2025

HELLO DREAMS LLC is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect the personal information you provide when using our website hellodreams.cc and purchasing from our store.

1. Information We Collect

We collect only the necessary information to fulfill your order and improve your shopping experience. This may include:

• Name
• Shipping and billing address
• Email address
• Phone number
• Payment information (processed through secure third-party gateways)
• Purchase history and preferences
• IP address and browser/device data

We do not collect or store full payment details on our servers.

2. How We Use Your Information

The information we collect is used for the following purposes:

• To process and deliver your orders
• To communicate with you about your purchases or inquiries
• To provide order confirmation and shipping updates
• To improve our website, products, and customer service
• To send optional promotional emails (if you have opted in)

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Data Security

We implement a variety of security measures to protect your personal data, including:

• SSL encryption for secure data transmission
• Secure payment gateways
• Access controls and secure data storage

Although no system is completely foolproof, we work hard to ensure your data remains safe and confidential.

4. Cookies and Tracking

Our website may use cookies to enhance your browsing experience and track usage data for analytics purposes. You can manage or disable cookies through your browser settings at any time.

5. Third-Party Services

We may use third-party services such as payment processors (e.g., Stripe, PayPal) and analytics providers. These services only receive the necessary information to perform their function and are bound by their own privacy policies.

6. Email Communications

You may receive transactional emails related to your order (e.g., order confirmation, tracking information). If you sign up for marketing communications, you can unsubscribe at any time by clicking the link in our emails or contacting us.

7. Your Rights

As a customer, you have the right to:

• Access and review the data we hold about you
• Request corrections or deletion of your personal data
• Opt-out of promotional communications at any time

To exercise any of these rights, please contact us at [email protected]

8. Data Retention

We retain personal information only for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.

9. Children’s Privacy

Our website and products are intended for adults aged 18 and over. We do not knowingly collect or store data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review it periodically.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

HELLO DREAMS LLC

2249 Amherst Cv, Memphis TN 38106

Email: [email protected]

Phone: 931-350-1322